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About the Level 2 Diploma in Adult Care (NVQ/RQF)
Level 2 Diploma in Health and Social Care (NVQ/RQF) online course is designed for individuals who are just starting their career in the industry, however, must currently be working or volunteering in care.
This diploma will allow learners to develop and demonstrate competence in areas of health and social care. Learners will also develop technical skills, knowledge, and an understanding related to the specified job role.
Study and Delivery Methods
A blended approach designed for working professionals. Endorsed to meet the UK Care Standards.
Study anytime anywhere with access to resources and our secure learning platform which helps you track your progress.
You’ll be supported by a qualified tutor who will guide you through each learning stage and offer feedback to help you succeed.
Study anytime anywhere with access to resources and our secure learning platform which helps you track your progress.
Study flexibly at your own pace over 6-9 months.
Gain a Nationally Recognised Highfield Certificate
Alligned with recognised UK care standards
ENQUIRE NOW - Level 2 DIPLOMA IN ADULT CARE
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COURSE OVERVIEW
The Level 2 Diploma in Adult Care course is designed with focus on frontline carers, care assistants, and support workers, to develop the skills needed in the day-to-day delivery of safe and person-centered care. You will enjoy a flexible learning experience with expert tutor support and free workshops to support you with your units and assignments from the start to the finish of your course.
Delivered by Access Skills, an official training partner of the National Care Association, you will get a nationally recognised qualification.
You will benefit from:
- QCS Learner access
- A dedicated tutor guiding you through the programme
- Flexible learning options that fit around your schedule
There are no exams.
Role-specific tasks aligned with real workplace responsibilities
Workplace assessments to confirm job competence
Access to learning materials, including discounted QCS resources
Personalised 1-to-1 remote support from tutors and assessors
Live and on-demand webinars, plus a learning portal for resources and progress tracking
This is more than a qualification — it’s a real step forward in your care career.
Course Content - Level 2 diploma in adult CARE
The Level 2 Diploma in Health and Social Care is made up of modules that cover the core principles of care, communication, and wellbeing. Each unit helps you understand the underlying practices you will need in delivering your day-to-day person-centered care.
Learn how to build trust and connect with others through effective communication.
You will:
- Use compassionate communication to support individuals
Adapt your approach to different needs and situations
Understand how to record, store, and share information safely and responsibly.
You will:
- Maintain confidentiality and accuracy
- Follow data protection policies and procedures
Take ownership of your growth and learning within the care environment.
You will:
- Reflect on your performance and set personal goals
Seek and respond to constructive feedback
Manage resources effectively to deliver sustainable, high-quality care.
You will:
- Plan and manage financial, physical and human resources
- Understand workforce planning and staffing needs
- Align your service with wider care system demands
Champion fairness and respect in your care role.
You will:
- Recognise and challenge discrimination
Promote equality and inclusion in daily practice
Protect yourself and those you support through safe, consistent practice.
You will:
- Carry out risk assessments confidently
Apply safe working procedures and emergency protocols
Understand your professional role and duties within adult care.
You will:
- Work within agreed ways of care
Uphold professional boundaries and values
Act responsibly and ethically in every situation.
You will:
- Recognise potential issues and respond appropriately
Maintain accountability and integrity in your role
Learn how to identify, report, and prevent abuse or neglect.
You will:
- Recognise signs of abuse or harm
Follow safeguarding procedures with confidence
Entry Requirements For Level 2 Diploma In Adult Care
Learners must be aged 18 or over.
Be working or volunteering in a care role
No previous qualifications are required
There are no formal exams. Instead, you’ll demonstrate your learning and competence through practical, real-world activities in your workplace.
Reflective case studies and workplace-based projects
Workplace observations by a qualified assessor
Professional discussions and assignments
Supporting evidence from daily practice
There are no formal exams. All assessments are based on practical application, reflection, and evidence of competence in your current role.
Nationally recognised qualification awarded by Pearson. Endorsed by Skills for Care and aligned with Care Quality Commission (CQC) standards.
Fees & Funding
We offer flexible payment options to help make your learning journey seamless.
- Flexible payment plans available
Career Progression With Level 2 Diploma In Adult Care
The Level 2 Diploma in Adult Care is more than just an entry-level qualification, it’s the first step towards a rewarding career in health and social care and making a significant difference in the lives of the people you support.
By completing this course, you gain the essential skills needed to deliver safe and person-centered care. These skills build you a solid foundation for a rewarding career in care with career progression opportunities.
Typical roles include:
- Domiciliary Care Assistant
- Residential Carer
- Support Worker
- Healthcare Assistant
With this diploma, you’ll be ready to take on more responsibility in your role or progress into senior care roles.
ADVANCE INTO FURTHER STUDY WITH RECOGNISED qualifications
Level 3 Diploma in Adult Care
This course is designed for care workers looking to step into senior roles. With flexible online study and on-to-one tutor support.
Course Length
9-12 Months
Pricing
LDSS Funding Available, Advanced Learner Loans Plus Easy payment plans
Level 3 Diploma in Residential Childcare
This course is designed for individuals looking to support children and young people in residential care settings. It covers core areas such as safeguarding, supporting health, well-being and more.
Course Length
9-12 Months
Pricing
LDSS Funding Available, Advanced Learner Loans Plus Easy payment plans
Level 3 Certificate in Dementia Care
This course is designed for care professionals supporting individuals living with dementia and making a real difference.
Course Length
8 – 12 Weeks
Pricing
Government Funding Available Plus Easy payment plans
FAQs - Level 2 Diploma in Adult Care
The Level 2 Diploma in Care (NVQ/RQF) is a nationally recognised qualification that equips you with the essential knowledge, skills, and behaviours to work effectively as a frontline carer. It is aligned with Skills for Care standards and meets CQC requirements.
It is ideal for new or aspiring care assistants, support workers, and frontline carers who are starting their career in adult health and social care.
You must be aged 18 or over and currently working or volunteering in a care setting (required for workplace assessments). No previous qualifications are needed.
The course is self-paced and designed to take 9–12 months. Most learners complete it within 6–9 months, depending on their work schedule and pace.
There are no formal exams. Assessment is through workplace observations, reflective case studies, professional discussions, assignments, and evidence from your daily practice.
It covers 9 mandatory units including communication, person-centred care, equality and inclusion, health/safety/wellbeing, safeguarding, duty of care, handling information, and personal development.
Yes. It uses flexible online learning with a secure portal, resources, webinars, workshops, and dedicated tutor support that fits around your work shifts.
Options include flexible payment plans, LDSS funding, Advanced Learner Loans, and group enrolment discounts. Contact us for personalised advice.
Check funding eligibility here
Yes. It is a nationally recognised Pearson/Highfield qualification, endorsed by Skills for Care, and aligned with CQC standards.
You can move into more experienced care roles or progress to the Level 3 Diploma in Adult Care or Level 3 CYP and support kids in residential childcare settings.
Supporting over 12,000 learners across the UK and we are proud to be Matrix-accredited. We consistently have ratings of 4.8/5 from learners for our tutor support, flexible study options, and expert guidance.
Balancing family life and part-time work looked like an obstacle when it came to studying but the Level 2 course fit around my routine effortlessly, and whenever I had a question, someone was always there to guide me. I’m looking ahead to Level 3 with the same confidence now.
Its been only a short time into the programme, and I already notice a change in how I approach my work. Every lesson feels very relevant, and the feedback from tutors helps me improve straight away. Access Skills been a great investment in my professional development.
I went in unsure of what to expect, but after the first week it was obvious I’d enrolled in the right place. Completing my initial module felt like a genuine step forward, and it motivated me to keep pushing. A big shout out to my tutors for their support.
Before this course, I was new to adult care and unsure if I had what it takes to support residents properly. The Level 2 Diploma gave me practical knowledge and confidence to do my job well. The guidance from Access Skills was excellent, and the course helped me understand how to provide safe, person-centered care. I’d recommend it to anyone starting out in care.”
“Just recently completed my QCF Level 5 in Leadership and Management in Adult Care Qualification with Access Skills, and honestly it’s been a challenging but incredibly rewarding journey.
Truly the course content was very thorough and relevant to real-life practice. It gave me the tools I needed to grow both professionally and personally. Balancing studies with running a care business wasn’t easy– but its absolutely worth the effort.
I really want to give a very special thanks to Dawn, who was absolutely fantastic with her guidance, encouragement, and expert knowledge. Honestly. it made a real difference and helped me stay on track during the tougher parts of the course. She went the extra mile, which I’ll always be grateful for.
For anyone thinking about learning a Level 5 qualification, I strongly recommend Access Skills. I encourage you prepare to put in the work, cause the outcome is worth it.
These are just a few of our learners’ journeys we’ve been a part of.
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