Level 5 Diploma in Leadership and Management for Residential Childcare (England)

Outstanding Support and Guidance — Highly Recommend Access Skills Ltd!

I recently completed my Level 5 Apprenticeship in Leadership and Management in Adult Care with Access Skills Ltd, and I couldn’t be more pleased with the experience. From the very beginning, their support was exceptional.

What stood out to me was the initial assessment — I originally planned to enroll for the Level 3 program, but after a thorough review of my background and qualifications, Access Skills recommended I go straight to Level 5. This recognition of my potential gave me a great sense of confidence and motivation.

Though I wasn’t thrilled about having to take the English and Mathematics proficiency tests, the encouragement and support I received made all the difference. Deborah Wyber was fantastic in helping me prepare for the Mathematics test, and thanks to her guidance, I passed on my first attempt. Sarb Relihan supported me with English lessons, and beyond that, she shared invaluable advice on work-life balance — guidance that helped me push through a challenging period in my life.

A special mention goes to Karen Everitt, whose support was truly exceptional. She closely monitored my progress, consistently checked in with me, and helped me develop strategies to balance work, family, and studies. At one point, when I was struggling to keep up, Karen arranged back-to-back catch-up sessions and set realistic deadlines, keeping me focused and on track. Without her timely intervention, I doubt I would have completed the program as efficiently as I did.

Katherine Oglesby played a pivotal role in my journey. From the very start, she recognized my potential and went above and beyond to ensure I had the resources and support I needed. Every session with Katherine was eye-opening — she always had useful links, documents, and advice to share, helping me prepare thoroughly for each stage of the program. Her guidance leading up to my End-Point Assessment was invaluable, and I’m proud to say I passed on my first attempt.

Overall, Access Skills Ltd provided me with the knowledge, tools, and confidence to achieve my qualification — a significant step toward my goal of advancing in the care sector. Their team is professional, responsive, and genuinely invested in their learners’ success. The program, though initially daunting as I was new to care, became more manageable with the support sessions, webinars, tripartite meetings, workshops, and learner support systems.

I highly recommend Access Skills Ltd to anyone looking to grow their career in health and social care. Thank you to the entire team for being such a crucial part of my professional journey!