WEBINARS FOR CARE PROFESSIONALS
At Access Skills, we are passionate about helping Registered Managers, Care Professionals and Care Employers offer safe, effective and compassionate care to service users and meet CQC compliance.
Beyond our nationally recognised health and social care qualifications, we host free interactive webinars and practical workshop sessions to train and support care workers and employers in delivering exceptional person-centred care.
These sessions are led by HR experts from Croner, former CQC Inspectors currently consulting for QCS, Managing Director at Astoria Care Consultancy and experienced trainers covering everything from leadership and management in care to regulatory compliance, staff development, and quality improvement.
If you are looking to refresh your knowledge or prepare for a CQC inspection, we always have the right information and guidance for you.
Join us live online and ask your questions and get expert guidance.
Visit our Resources Page for free learning tools.
Featured Webinars
Social Media Risks in Care
Caine-Keeling Treasure
May 13, 2026
12:00 PM
Social media can be a powerful communication tool, but in care settings it also brings serious risks around confidentiality, safeguarding, consent, staff conduct, and reputation. This webinar will help care providers understand where the main risks arise, how social media misuse can affect residents, families, staff, and the service, and what practical steps can be taken to reduce exposure.
We’ll look at common scenarios, policy considerations, professional boundaries, and how to respond when something goes wrong.
CQC Registered Manager Interview
Ed Watkinson
May 13, 2026
02:00 PM
Preparing for a CQC Registered Manager interview can feel daunting, but the right preparation makes all the difference. This webinar will guide you through what to expect, the key areas CQC may focus on, and how to confidently evidence your leadership, governance, safeguarding, quality assurance, and compliance responsibilities.
We’ll explore common interview themes, practical preparation tips, and how to present your service, team, and improvement plans clearly and professionally.
Responding to Comments and Complaints in Adult Care
Access Skills
Every Wednesday
1:00 PM – 2:00 PM
Whether it’s a comment, concern, or formal complaint, how you respond can make all the difference.
In this interactive session, you’ll learn how to:
- Turn complaints into opportunities for improvement.
- Communicate confidently in challenging situations.
- Understand key legislation and safeguarding responsibilities.
- Respond professionally and protect both yourself and those in your care.
This session is designed to be practical, engaging, and directly relevant to your role – supporting you to feel more confident in real-life situations.
Learner Workshops
If you’re feeling stuck at any point in your qualification, these Learner Workshops are here to guide you through every stage of your programme. You’ll receive a proper induction that helps you understand how your course works and exactly what’s expected in your units, assessments, and workplace observations.
If you’re just getting started and feeling unsure about where to begin, how to approach an assignment, or what your assessor will be looking for, these sessions walk you through everything step by step. You’ll also have access to learner drop-in sessions where you can bring your own questions, talk through challenges, and get direct tutor support whenever you need it.
These workshops are open to learners studying a Level 2–5 Diploma in Adult Care, CMI qualifications, CYP courses, or Rapid Induction training. By the end of your workshop session, you’ll know exactly what to do in your next unit, how to prepare for your workplace observation, what evidence to gather, and how to complete your assessments without second-guessing yourself.