WEBINARS FOR CARE PROFESSIONALS
At Access Skills, we are passionate about helping Registered Managers, Care Professionals and Care Employers offer safe, effective and compassionate care to service users and meet CQC compliance.
Beyond our nationally recognised health and social care qualifications, we host free interactive webinars and practical workshop sessions to train and support care workers and employers in delivering exceptional person-centred care.
These sessions are led by HR experts from Croner, former CQC Inspectors currently consulting for QCS, Managing Director at Astoria Care Consultancy and experienced trainers covering everything from leadership and management in care to regulatory compliance, staff development, and quality improvement.
If you are looking to refresh your knowledge or prepare for a CQC inspection, we always have the right information and guidance for you.
Join us live online and ask your questions and get expert guidance.
Visit our Resources Page for free learning tools.
Featured Webinars
CQC Registration Do's and Don'ts
Floyd Perez
September 23, 2026
11:30 AM
Registering with the CQC can be complex, and mistakes may lead to delays or rejected applications. This practical webinar explores the essential dos and don’ts of CQC registration, helping you prepare a complete, accurate application and approach the process confidently.
You’ll learn:
How to prepare for the CQC registration process
What documents and evidence you’ll need
Common mistakes to avoid when submitting your application
Ideal for Care Providers, Prospective Registered Managers, Care Managers, and anyone preparing to register a care service.
Medication Safety
Ed Watkinson
30 September 2026
12:00 PM
Medication safety is a vital part of delivering high-quality care and protecting individuals from avoidable harm. This practical webinar equips managers, team leaders, and care staff with the knowledge and confidence to support safe medication practices, reduce errors, and meet regulatory and professional standards.
You’ll learn:
How to safely receive, store, administer, record, and dispose of medication
How to prevent, identify, report, and respond to medication errors
Best practices for accurate documentation, MAR charts, and record keeping
Key responsibilities around consent, capacity, safeguarding, and medication reviews
Build a stronger culture of medication safety, accountability, and continuous improvement across your care service.
Ideal for Care Managers, Registered Managers, Supervisors, Senior Care Staff, and anyone involved in medication management.
Responding to Comments and Complaints in Adult Care
Access Skills
Every Wednesday
1:00 PM – 2:00 PM
Whether it’s a comment, concern, or formal complaint, how you respond can make all the difference.
In this interactive session, you’ll learn how to:
- Turn complaints into opportunities for improvement.
- Communicate confidently in challenging situations.
- Understand key legislation and safeguarding responsibilities.
- Respond professionally and protect both yourself and those in your care.
This session is designed to be practical, engaging, and directly relevant to your role – supporting you to feel more confident in real-life situations.
Learner Workshops
If you’re feeling stuck at any point in your qualification, these Learner Workshops are here to guide you through every stage of your programme. You’ll receive a proper induction that helps you understand how your course works and exactly what’s expected in your units, assessments, and workplace observations.
If you’re just getting started and feeling unsure about where to begin, how to approach an assignment, or what your assessor will be looking for, these sessions walk you through everything step by step. You’ll also have access to learner drop-in sessions where you can bring your own questions, talk through challenges, and get direct tutor support whenever you need it.
These workshops are open to learners studying a Level 2–5 Diploma in Adult Care, CMI qualifications, CYP courses, or Rapid Induction training. By the end of your workshop session, you’ll know exactly what to do in your next unit, how to prepare for your workplace observation, what evidence to gather, and how to complete your assessments without second-guessing yourself.