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Level 5 Diploma in Leadership and Management for Adult Care (NVQ/RQF)

Level 5 Diploma in Adult Care - Government Recommended

The Level 5 Diploma in Leadership and Management for Adult Care is perfectly designed for experienced care professionals working in a supervisory, senior or management role within the care sector.

It also provides the essential knowledge and skills to progress to a registered manager position, helping you meet the qualifications required for Care Quality Commission (CQC) registration. By completing this course, you’ll be better equipped to maintain high standards of care and remain fully compliant with CQC/ RQF regulations.

Download CQC Factsheet
Level 5 Diploma in Adult Care

Study and Delivery Methods

A blended approach designed for working professionals. Endorsed to meet the UK Care Standards.

online portal
Online Learning

24/7 access to all learning materials and assignments.

Tutor Sessions
Tutor Sessions

Get regular support from expert tutors.

workplace accessed
Workplace Observation

Observations carried out in your place of work.

self-paced learning
Self-Paced Study

Study flexibly at your own pace over 9–12 months.

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Highfield Awarded

Gain a Nationally Recognised Highfield Certificate

industry standard
Skills for Care Endorsed

Alligned with recognised UK care standards

ENQUIRE NOW - Level 5 LEADERSHIP AND MANAGEMENT FOR ADULT CARE Diploma in Adult care

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COURSE OVERVIEW

CQC-Compliant Training

level-3

Recognised by the Care Quality Commission (CQC) and delivered by a Skills for Care Endorsed Provider, this nationally recognised qualification is ideal for deputy managers, team leaders, care coordinators, or aspiring registered managers, it prepares learners to lead services that are person-centred, compliant, and aligned with CQC standards.

Delivered by Access Skills, a trusted provider and official training partner of the National Care Association, this course combines flexible online study with structured workplace-based learning. From day one, you’ll apply your knowledge directly to your current role, ensuring that your learning is not only relevant but transformative.

There are no exams, your progress is measured through analytical and knowledge-based assignments, evaluative and critical reflective tasks and the use of theoretical frameworks in workplace application.

What's Provided During the Course

Quality Compliance Systems Learner Access

Live and recorded webinars and workshops

Learning activities aligned to your workplace

Weekday access to tutors and assessors

Feedback on assignment submissions

Download Level 5 Diploma in Leadership and Management in Adult Care Brochure
level-3

This is more than a qualification — it’s a real step forward in your care career.

Course Content - Level 5 Diploma in Leadership and Management for Adult Care

This course is made up of 21 mandatory units. In order to complete the full qualification and receive certification, a minimum of 10 credits from optional units must also be completed.

Unit 1: Leadership and Management in Adult Care

Lead with confidence while balancing operational demands and people management.

You will:

  • Understand leadership styles and management approaches
  • Adapt your leadership to different teams and situations
  • Drive performance and quality within your service
Unit 2: Governance and Regulatory Processes in Adult Care

Navigate regulations and ensure your service meets required standards.

You will:

  • Understand key legislation and regulatory frameworks
  • Prepare for inspections and compliance requirements
  • Use governance systems to improve service quality
Unit 3: Decision Making in Adult Care

Make informed decisions that improve outcomes for individuals and services.

You will:

  • Use data and evidence to guide decision-making
  • Evaluate risks and potential outcomes
  • Involve others in effective decision processes
Unit 4: Business and Resource Management in Adult Care

Manage resources effectively to deliver sustainable, high-quality care.

You will:

  • Plan and manage financial, physical and human resources
  • Understand workforce planning and staffing needs
  • Align your service with wider care system demands
Unit 5: Team Leadership in Adult Care

Build strong, motivated teams that deliver consistent, high-quality care.

You will:

  • Lead and support team performance
  • Create a positive, values-led team culture
  • Manage team dynamics and development
Unit 6: Team Learning and Development in Adult Care

Create a culture of continuous learning and professional growth.

You will:

  • Support staff development and progression
  • Promote a learning culture within your team
  • Plan and evaluate training and development needs
Unit 7: Supervising Others in Adult Care

Provide effective supervision that supports both performance and wellbeing.

You will:

  • Carry out structured and supportive supervision
  • Provide constructive feedback and guidance
  • Support staff wellbeing and professional development
Unit 8: Safeguarding in Adult Care

Lead safeguarding practices to protect individuals and ensure safe services.

You will:

  • Implement safeguarding policies and procedures
  • Lead responses to concerns and incidents
  • Support teams to maintain safe and protective practices
Unit 9: Mental Capacity in Adult Care

Apply legal and ethical principles when supporting decision-making.

You will:

  • Understand mental capacity legislation
  • Support best-interest decision-making
  • Manage restrictive practices appropriately
Unit 10: Partnerships in Adult Care

Work collaboratively to improve outcomes across services and communities.

You will:

  • Build effective partnerships with professionals and agencies
  • Promote integrated and joined-up care
  • Manage relationships to support better outcomes
Unit 11: Comments and Complaints in Adult Care

Turn feedback into opportunities for improvement and service growth.

You will:

  • Manage complaints and feedback processes
  • Respond professionally to concerns
  • Use feedback to drive service improvement
Unit 12: Leading the Vision in Adult Care

Shape and communicate a clear vision for your service.

You will:

  • Develop and promote a shared vision and values
  • Inspire and motivate your team
  • Align your service with organisational goals
Unit 13: Continuous Improvement in Adult Care

Drive quality improvement across your service.

You will:

  • Monitor performance and identify improvements
  • Implement change and innovation
  • Maintain high standards of care delivery
Unit 14: Effective Communication in Adult Care

Lead communication across teams, services and stakeholders.

You will:

  • Communicate effectively at all levels
  • Manage complex conversations professionally
  • Support clear and consistent communication across your service
Unit 15: Handling Information in Adult Care

Ensure information is managed securely and used effectively.

You will:

  • Maintain confidentiality and data protection
  • Use information to support decision-making
  • Ensure accurate and secure record-keeping
Unit 16: Leading Person-Centred Practice in Adult Care

Embed person-centred approaches across your entire service.

You will:

  • Lead care that reflects individual needs and preferences
  • Promote dignity, independence and choice
  • Ensure person-centred practice is consistently applied
Unit 17: Health and Wellbeing in Adult Care

Promote a culture that supports wellbeing across your service.

You will:

  • Support physical and emotional wellbeing
  • Create environments that promote healthy living
  • Respond to factors affecting wellbeing
Unit 18: Equality, Diversity, Inclusion and Human Rights in Adult Care

Champion inclusive, fair and respectful care practices.

You will:

  • Promote equality and challenge discrimination
  • Embed inclusive practices across your service
  • Uphold human rights in care delivery
Unit 19: Health and Safety in Adult Care

Take responsibility for safety across your service.

You will:

  • Manage risks and maintain safe environments
  • Ensure compliance with health and safety standards
  • Promote a culture of safety within your team
Unit 20: Continuous Development in Adult Care

Support ongoing professional development across your workforce.

You will:

  • Reflect on your leadership and practice
  • Support team development and progression
  • Maintain continuous professional improvement
Unit 21: Personal Wellbeing in Adult Care

Maintain resilience and wellbeing in a leadership role.

You will:

  • Manage pressure and responsibility effectively
  • Support your own wellbeing as a leader
  • Build resilience in demanding environments
Upskill with Level 5 Diploma in Adult Care
Entry Requirements For Level 5 Diploma In Adult Care

Learners must be aged 18 or over.

Currently working in a suitable leadership role within a care environment

A prior Level 2 in Literacy and/or numeracy is advised

Enrol on Level 5 Diploma in Adult Care
Assessment & Accreditation For Level 5 Diploma In Adult Care

Your development will be assessed through a combination ofss;

Analytical and knowledge-based assignments

Evaluative and critical reflective tasks

Workplace observation assessments – giving you the chance to show your skills in action​

Practice-based evidence, logs, and improvement plans

Use of theoretical frameworks (e.g. Kotter, Lewin) in workplace application

Course task activities tailored to your specific job role​

There are no formal exams. All assessments are based on practical application, reflection, and evidence of competence in your current role.

Accreditation

Nationally recognised qualification awarded by Highfield. Endorsed by Skills for Care and aligned with Care Quality Commission (CQC) standards.

Fees & Funding

We offer flexible payment options to help make your learning journey seamless.

  • Up to £1,565 via the Learning and Development Support Scheme (LDSS)
  • Flexible payment plans available
For group enrolment discounts, contact us at:
  • info@accessskills.co.uk
Career Progression With Level 5 Diploma In Adult Care

Completing the Level 5 Diploma in Leadership and management is a big step forward, not just in your career, but in your confidence to lead and influence care delivery at a higher level.

With this diploma, you’re not just building on your existing experience, you’re preparing to lead teams, manage services, and shape the future of adult care organisations.

This qualification opens the door to further advancement in care management qualifications such as:

CMI Level 5 – Operational Management
CMI Level 7 – Strategic Leadership
Level 5 CYP
ADVANCE INTO FURTHER STUDY WITH RECOGNISED QUALIFICATIONS
Enquire Now

CMI Level 5 - Operational Management

This course is designed for mid-level managers, such as operations managers, divisional managers, regional manager, specialist manager, and departmental managers who are practicing or aspiring in their career

Course Length

Self – Paced

Pricing
Payment Plans available, Government Funded Loans and Supported by LDSS Funding
Become an Operational Manager
Enquire Now

Level 5 Diploma in Residential Childcare

This course is designed for individuals who work in managerial roles within residential childcare.

Course Length

12-16 Months

Pricing

LDSS Funding Available, Advanced Learner Loans Plus Easy payment plans

Make a Change in Children's Life
Enquire Now

CMI Level 7 - Strategic Leadership

This course is designed for practising or aspiring managers in role such as; Senior Manager, Regional Manager, CEO’s and directors. Role and responsibilities may also include but are not limited to taking responsibility for people, projects, operations and/or services to deliver organisational success.

Course Length

Self -Paced

Pricing
Payment Plans available, Government Funded Loans and Supported by LDSS Funding
Become a Strategic Leader

FAQs - Level 5 Diploma in Adult Care

What is the Level 5 Diploma in Leadership and Management for Adult Care?

The Level 5 Diploma in Leadership and Management for Adult Care is a nationally recognised qualification designed for experienced care workers who want to progress into leadership roles. It develops the knowledge and practical skills needed to manage teams, maintain compliance, and deliver high-quality care. The qualification is aligned with Skills for Care standards and is commonly required for roles such as Registered Manager, Deputy Manager, or Care Service Manager. It focuses on real workplace leadership, including safeguarding, governance, person-centred care, and managing staff within regulated care services.

Do you need a Level 5 qualification to become a Registered Manager?

In England, most care services expect Registered Managers to hold or be working towards the Level 5 Diploma in Leadership and Management for Adult Care. The qualification is widely recognised by the care sector and aligned with Skills for Care guidance for leadership roles. While the Care Quality Commission (CQC) does not always mandate a specific qualification, providers typically require Level 5 to demonstrate leadership capability, regulatory knowledge, and the ability to manage teams and care services effectively.

What qualification do you need to manage a care home in the UK?

To manage a care home or adult care service in England, the most commonly expected qualification is the Level 5 Diploma in Leadership and Management for Adult Care. This qualification prepares managers to meet regulatory standards, oversee staff teams, and ensure safe and person-centred care delivery. Many Registered Managers begin their career with a Level 3 Diploma in Adult Care and then progress to Level 5 as they move into leadership roles.

How long does the Level 5 Diploma in Leadership and Management for Adult Care take?

The Level 5 Diploma is typically completed within 12 to 18 months, depending on the learner’s experience, study pace, and working hours in a care setting. Because the qualification is work-based, learners build a portfolio of evidence demonstrating their leadership and management skills in real care environments. Many providers offer flexible learning options that allow learners to study while continuing to work in their care role.

Can you complete the Level 5 Diploma in Adult Care online?

Many training providers offer the Level 5 Diploma in Adult Care through flexible online learning, allowing learners to study around their work schedule. While the theory and assignments can often be completed remotely, the qualification still requires workplace evidence and assessments. This means learners must be working in a care setting where they can demonstrate leadership responsibilities such as supervising staff, managing care delivery, and supporting service users.

Can you do Level 5 health and social care without working in care?

Because the qualification is competence-based, learners normally need to be working in a care setting where they can demonstrate leadership and management responsibilities. Evidence must be collected from real workplace activities such as supervising staff, managing care plans, and supporting quality improvement. For this reason, most providers require learners to be employed in a senior care, deputy manager, or similar leadership role while completing the qualification.

Is the Level 5 Diploma in Adult Care difficult?

The Level 5 Diploma is designed for experienced care professionals moving into leadership roles, so it requires commitment and practical experience. The qualification focuses on management responsibilities, including safeguarding, governance, staff supervision, and quality improvement. While it is more advanced than Level 3 or Level 4 qualifications, learners who already have experience in care leadership often find the course manageable when supported by tutor guidance and structured learning resources.

Is Level 5 health and social care equivalent to a degree?

The Level 5 Diploma in Leadership and Management for Adult Care is typically considered equivalent to a foundation degree level qualification in terms of academic level. It sits above Level 4 and below a full bachelor’s degree. However, unlike traditional university programmes, the Level 5 Diploma is workplace-based, meaning learners demonstrate competence through real leadership activities in care services rather than academic exams.

What jobs can you get with a Level 5 Diploma in Adult Care?

Completing the Level 5 Diploma can open opportunities for leadership roles in the care sector, including Registered Manager, Deputy Manager, Care Service Manager, and Team Leader positions. The qualification demonstrates that an individual has the skills to manage care teams, maintain regulatory compliance, and oversee the delivery of safe and person-centred services. It is widely recognised by employers across residential care, domiciliary care, supported living, and community care services.

What does a Registered Manager do in adult social care?

Registered Managers also lead quality improvement, supervise care teams, and communicate with families, professionals, and regulators. Strong leadership, organisational skills, and knowledge of care regulations are essential for this role.

What is the difference between Level 3 and Level 5 in Adult Care?

The Level 3 Diploma in Adult Care is designed for care workers and senior carers who provide direct support to service users. It focuses on practical care skills, communication, safeguarding, and person-centred care.

The Level 5 Diploma in Leadership and Management for Adult Care is aimed at professionals who are moving into leadership roles. It focuses on managing teams, ensuring regulatory compliance, overseeing care quality, and leading care services.

Many care professionals complete Level 3 first and then progress to Level 5 as they move into management positions.

What is the difference between NVQ Level 5 and the Level 5 Diploma in Adult Care?

A Registered Manager is responsible for overseeing the daily operation of a care service and ensuring it meets regulatory standards. This includes managing staff, maintaining compliance with CQC regulations, safeguarding service users, and ensuring high-quality care delivery. Registered Managers also lead quality improvement, supervise care teams, and communicate with families, professionals, and regulators. Strong leadership, organisational skills, and knowledge of care regulations are essential for this role.

Is the Level 5 Diploma in Adult Care the same as the Leader in Adult Care apprenticeship?

The Level 5 Diploma in Leadership and Management for Adult Care is the qualification itself. The Leader in Adult Care apprenticeship is a funded training programme that includes the Level 5 Diploma as part of the apprenticeship framework.

The apprenticeship route is usually available for people employed in care organisations whose employer can access apprenticeship funding. Learners studying the diploma independently complete the same qualification but without the apprenticeship structure.

We have supported over 12,000 learners across the UK and we are proud to be Matrix-accredited. Learners consistently give us ratings of  4.8/5 for our tutor support, flexible study options, and our expert guidance.

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Learner Testimonials About Level 5 Diploma In Adult Care
Group 1

I’ve taken other courses before, but none of them compared to this. The Level 5 Diploma with Access Skills wasn’t just about ticking boxes it gave me real-life strategies for leadership and care. I finally have the skills and confidence to make meaningful changes in my workplace..

Group 17 1
Chloe B.
Registered Manager

I’ve struggled with balancing work and study before, but this course was different. Access Skills provided a flexible structure and constant support from tutors who actually understood the challenges I face. Completing this diploma has been a game-changer for my professional growth

Group 17 1
Adam T.
Deputy Manager

I’ve worked in adult care for years, but I always doubted my leadership potential. This course challenged me in the best way, helping me reflect, grow, and gain practical tools to lead my team effectively.

Group 17 1
Lauren M.
Care Coordinator

One of the biggest advantages of the Level 5 Diploma is how it builds confidence. I’ve learned how to lead my team effectively, make informed decisions, and improve care standards. I would definitely recommend this diploma to anyone who wants to learn at their own pace while gaining valuable career skills.

Group 17 1
Emma L.
Deputy Manager

“I just recently completed my QCF Level 5 in Leadership and Management in Adult Care with Access Skills. Honestly, it’s been a challenging and rewarding journey.

The relevance of the course content to real-life practise was amazing. It gave me the tools I needed to grow both professionally and personally. It was a bit difficult balancing studies with running a care business but it was worth it.

Special thanks to Dawn, who was very fantastic throughout. Her guidance, encouragement, and expert knowledge made a real difference and helped keep me on track. She genuinely cared and went the extra mile and I’m so grateful to her.

Thinking about doing your Level 5, then i strongly recommend Access Skills. Support will always be there, just put in the work and you’ll see the outcome

Group 17 1
Emma L.
Deputy Manager

These are just a few of our learners’ journeys we’ve been a part of.

Read more learner experiences.

Explore Additional Resources to Support Your Level 3 Adult Care Journey

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Enrol Today In Level 5 Diploma In Adult Care

Ready to take the next step in your care career? Contact us to discuss your options and start your journey into leadership.

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Know a colleague or friend ready to step into leadership? Refer them to Access Skills and support their professional growth.
Email info@accessskills.co.uk to learn about our referral programme.

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Qualifications
  • Level 2 Adult Social Care Certificate
  • Level 3 in Adult Care
  • Level 3 Residential Childcare
  • Level 4 in Adult Care
  • Level 5 in Leadership and Management for Adult Care
  • Level 5 in Leadership and Management for Residential Childcare
  • Funding
Care Training Courses
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  • CPD Care Training Courses
  • Level 3 Certificate In Understanding Mental Health
  • Level 3 Certificate In Understanding Autism
  • Level 3 Certificate In The Principles Of Dementia Care
  • Level 3 Certificate In The Principles Of End Of Life Care
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