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Safeguarding & Wellbeing
Access Skills have a dedicated Safeguarding and Wellbeing team that leads on all Safeguarding matters To report concerns in confidence please telephone our customer support team on 0121 510 2169 and state that you wish to report a safeguarding concern and you will be put in touch with the appropriate support or sources of help. The team is available from Monday to Thursday 9.00am to 5.30pm and Friday 9.00am to 3.00pm. Alternatively, you can get in touch by emailing your concern to the safeguarding team.
Safeguarding support
Safeguarding is about more than just policies—it’s about genuinely looking out for our learners and staff, making sure they feel safe, supported, and able to reach their full potential. We go the extra mile to create a positive, welcoming environment where everyone is treated with respect, dignity, and, most importantly, feels heard and valued. If you ever need support or just someone to talk to, we’re always here for you.
Safeguarding Team
Operations Safeguarding Lead
Charlotte Fells
E-Safety Coordinator
Emily Handley
If you have any concerns you can speak to a member of the safeguarding team or email:
If it’s an emergency, call 999 immediately.
Here are some other useful helplines:
Mind – Call 0300 123 3393 (Open 9am-6pm, weekdays)
Samaritans – Call 116 123 (Open 24/7)
Campaign Against Living Miserably (CALM) – Call 0800 58 58 58 (Open 24/7)
The Mix (Support for under-25s) – Call 0808 808 4994 (Open 4pm-11pm)
