This session, led by Residential Care & Inspection Specialist Ed Watkinson, will provide managers and care professionals with clear, actionable guidance on preparing for a Care Quality Commission (CQC) inspection. Drawing on his extensive experience across frontline care, senior leadership, and regulation, Ed will break down what you need to know—and do—to ensure your service is inspection-ready.

Participants will gain a deeper understanding of the CQC inspection process and walk away with practical strategies to boost compliance, confidence, and care quality.

By the end of the session, you’ll know how to:

• Understand what to expect during a CQC inspection
• Prepare your team and documentation effectively
• Identify what inspectors focus on most during visits
• Respond to inspection feedback to improve future ratings…and many more

There will also be a dedicated opportunity to put your questions directly to Ed, enabling you to address specific concerns and get tailored advice to help you feel fully prepared and supported.