Exclusive Access Skills Webinar – Handling Staff Conduct

This session will equip managers and professionals in the care sector with practical strategies to address staff conduct issues, manage performance fairly, and maintain a safe, legally compliant workplace, helping you protect your CQC rating, service users.

By the end of this session, you will know how to:

• Review staff contracts without costly legal fees
• Manage performance issues and set clear expectations
• Handle staff complaints and grievances effectively
• Resolve team conflict and maintain positive workplace culture

You will also have the opportunity to put your questions directly to Caine and get expert advice tailored to your organisation.